Friday, March 02, 2007

There's something about the Right Stuf's 25-for-$100 sales that brings out the bumbling moron in yours truly. Last time around, I screwed up while ordering & forgot to ask for the free shipping, and had to beg and plead via email to get that amended. This time I missed the coupon code box (where you're supposed to enter "abundance10" or "abundance25" to get the respective 10-for-$50 or 25-for-$100 deals) and ended up ordering almost $700 worth of DVDs I only sort-of-wanted for full price.

Damn, I hope they straighten that order out. It'd be nice if their ordering interface was a tad more forgiving of errors & mistakes. Betcha they'd have less of a customer service load if you could cancel or amend orders prior to processing. As it is, if you've given the system your credit card information, you're stuck until the customer service staff get back to you on your problem.

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